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Great Design Supports Great Brands
Building a brand goes way beyond a logo, which is simply the visual icon that customers come to associate with a brand. The Nike swoosh, the colors of Google, McDonald’s M, the colorful quadrants of Microsoft - none of these symbols actually indicate what the corporation behind the logo does, but each icon elicits an emotional response that can articulate brand values. Trustworthy? Customer-focused? Borg-like? Cheap but cheerful? All of these manifestations of brand are the result of multiple stories that have infused the public sphere.
The effect of brand on a site, or more accurately, of a site on brand, plays out slightly differently. An online presence can detract from a strong bricks-and-mortar brand if the organization’s site screams out lack of functionality. A “cute-but-dumb” site deters users from engaging with not only the site but often the company itself.
Matthew Schwartz of MSDS discusses form, function, and fashion - web design fashion - in his presentation, Functionality Matters: Why Great Design Can Be Bad for Business, at Web Content 2009 Tampa Bay.




