Program by Day
Program by Track
A-Z Program Titles
10 Web 2.0 Marketing Techniques You Can Use To Attract New Prospects and Extend Your Reach
Adding Light to a Successful Brand: A Brightfuse Case Study
Beyond Publishing: Exploring What We Are Really Doing With Web Content
Building a Scalable XML-based Dynamic Delivery Architecture: Standards and Best Practices
Building Social Media, Personalization and Relevancy into Open-Source Websites using eZ Publish
I Know This Guy Who…: How to Use Your Online Content to be Found and Referred
Instant Brand Messaging: Writing To Be Clicked
Is He Crazy? The Printed Blog Story
It’s In The Mix: User-Generated Software Documentation - The FLOSS Manuals Story
Just Put That In The Zip Code Field…: The Ins and Outs of Content Modeling
Marketing Survival Strategies for the Attention(less) Economy
Personalization: A Multi-Dimensional Approach
Please Stop Talking about Yourself: Is Your Web Content Killing Your Brand and What to Do About It?
Situational Applications: Cost Effective Solutions to Immediate Business Challenges
The Anatomy of a Personalization System: Three Case Studies
Usability Matters ... Or, Why On Earth Did They Design It That Way?
What Makes Them Click?: 5 Paths to Member Engagement
Who Put the Video in My Content? ...Or How to Become a Video and Rich Media Superhero
Program
What Makes Them Click?: 5 Paths to Member Engagement
Speaker: Sherry Budziak
Time: 2:00 PM - 2:50 PM Date: June 16
Track: Day 2 & Category 1
Information overload creates a struggle for associations trying to brand themselves as an expert in their industry. This session will provide information on how you can provide a personalized experience for your constituents.
Attend this session to find out how you can:
- Build trust and community between your organization and your member
- Enhance innovation through crowd sourcing and community collaboration
- Fuel word of mouth marketing
- Gain member understanding from user created content, user engagement, and continuous feedback
- Improve member service and satisfaction by enabling a customized Web site experience

