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Presenters
Ann Rockley, The Rockley Group Inc.
Presentation: Personalization: A Multi-Dimensional Approach
Ann Rockley is President of The Rockley Group, Inc., a consultancy that has an international reputation for developing customer-centric intelligent content management strategies and component management information architecture. Rockley is a frequent contributor to trade and industry publications and a featured speaker at numerous conferences in North America and Europe.
She has been instrumental in establishing the field in online documentation, single sourcing (content reuse), unified content strategies, and content management best practices. Rockley is co-chair of the OASIS DITA Enterprise Business Documents Subcommittee and hosts the popular Intelligent Content conference. Rockley led Content Management Professionals to a prestigious eContent 100 award in 2005.
Rockley is a Fellow of the Society for Technical Communication and has a Master of Information Science from the University of Toronto. Rockley is the author of the only report surveying XML-based tools CMS Watch XML and Component Content Management Systems and the best-selling book Managing Enterprise Content: A Unified Content Strategy, New Riders Publishing ISBN 0-7357-1306-5.
