Lisa Welchman: Setting Good Web Operational Practices for an Industry to Follow
As the content management industry matures, content management technologies are more widely adopted. Some organizations are on their second - if not third - system, as the need for functionality grows along with their business need. Alongside technology, processes mature, as well, and certain realizations sink in. One of those realizations is that implementing a web content management system is less about technology and more about web operations management. Consultant Lisa Welchman has been driving this message home for over a decade with some tough talk and lots of good practice. And finally, the industry is catching up to what has been obvious to Welchman all along.
Welchman, a “featured speaker” at Web Content 2009 Chicago, has been working with Web content management technologies since 1996 when she advised Microsoft after their purchase of Vermeer Technologies’ FrontPage. In 1997, she began an engagement at Cisco Systems which culminated in 1999 with the design of the company’s first large-scale web content management system. Lisa founded Welchman Consulting in 1999. Welchman Consulting clients include: The World Bank, The US Food and Drug Administration, USA.gov, and the Radcliffe Institute for Advanced Study, Harvard University.
Lisa is a sought after speaker for national and international content management conferences and symposiums and recognized thought leader in the area of information governance. Prior to her work with web content management, Lisa was a ratings analyst and coordinating producer for King World Productions. She holds a degree in Philosophy from the University of North Carolina and was a Philosophy Fellow at Columbia University.
Read Welchman’s Web Operations Management Primer to see how she helps organizations gain operational control…
Presentation: How Many Webmasters Does it Take to Screw in a Lightbulb?
Presentation Slide Decks Being Added To Site
If you would like to see the slide decks from the conference, we’re in the process of adding them to the site. To see if a slide deck is present, navigate to the event program page and click on the links for each of the presentations that interest you.…
Puzzle-Solving Is Problem-Solving: Figuring Out Content Conundrums
Joe Gollner likes solving puzzles. In fact, he often draws on his passion for history and philosophy to help him with the paradigms for modern-day conundrums. “That’s probably why I work so much,” admits Joe, “though it doesn’t feel like work to me. I love to figure out things…
Catching Up To The Speed of Social Media
Toni Morrison once said that “People will not remember what you say, but they will always remember how you made them feel.” Jeremy Epstein adds, “…and now they can tell all their friends how you made them feel - very, very quickly.”
Certainly, the rise of social media has made…

